Free Sleep Assessment Call

 

Privacy Policy

1. Purpose of This Privacy Policy

This Privacy Policy explains how Holistic Baby Sleep collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK GDPR, and other international data protection laws as applicable. By using our Services, you agree to the terms outlined here.

2. Who We Are

Holistic Baby Sleep is a sleep consulting service based in Spain, owned and operated by Edina Németh. We support families with holistic, non-medical advice and strategies to improve infant and child sleep habits. We serve clients in the European Union (EU), the United Kingdom (UK), and internationally.

3. What Data We Collect

We collect and process the following types of personal and sensitive data in the course of providing our services:

For the Parent or Legal Guardian:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Contact preferences (e.g., preferred method of communication)

  • Information about parenting approaches or routines shared during consultations

 For the Child:

  • Full name and date of birth

  • Home address

  • Relevant health and medical information (only with your explicit consent)

  • Sleep patterns, routines, and sleep logs

  • Dietary information (if shared)

  • Developmental history or concerns

  • Religious or cultural considerations that may influence sleep or care routines

  • Details of childcare arrangements (e.g., caregivers, nursery routines)

Other Information We Collect:

  • Notes and observations from sleep assessments, consultations, and support sessions

  • Communication records (emails, messages, call logs)

  • Payment and billing information (processed securely via third-party payment providers)

  • Website usage data (see our Cookie Policy)

  • Special Categories of Data: Some of the information we collect, such as health data or religious considerations, is considered “special category data” under GDPR. We only collect this with your explicit consent, and it is used solely to tailor sleep support in a respectful and appropriate manner

    4. Legal Basis for Processing

    We process your data based on the following lawful bases:

    • Consent: When you voluntarily provide information during booking or service use.

    • Contract: To fulfil our obligations in providing Services to you.

    • Legal Obligation: To comply with applicable legal and tax requirements.

    • Legitimate Interest: To improve our Services and protect our business.

    You can withdraw your consent at any time by contacting us.

    5. How We Use Your Data

    We use your personal data to:

    • Provide and manage sleep consulting services

    • Understand your child’s unique needs and routines

    • Communicate with you about your plan, appointments, or changes

    • Track progress and adjust your personal plan

    • Maintain internal records and ensure service quality

    • Comply with regulatory and financial obligations

    • Improve our services and website experience

    Your data is never sold or used for unrelated marketing purposes.

    6. Data Retention

    We retain client data for a minimum of 5 years, in accordance with tax and business record-keeping requirements in Spain and under UK GDPR. After this period, your data will be securely deleted unless required for legal or operational reasons.

    You may request earlier deletion, and we will comply unless retention is legally required.

    7. Data Storage and Security

    Your data is stored securely using:

    • Password-protected devices

    • Secure cloud-based storage (e.g., Google Drive with encryption)

    • Firewalls and antivirus software

    • Access limited to the Consultant only

    We take all reasonable steps to protect against loss, misuse, or unauthorised access.

    8. Sharing of Data

    We do not sell, rent, or share your personal data with third parties except:

    • If legally required (e.g., court order, safeguarding authorities)

    • With our accountants, IT providers, or subcontractors under strict confidentiality

    • With your explicit consent (e.g., referrals to another professional)

    9. Your Rights Under GDPR and UK GDPR

    You have the right to:

    • Access: Request a copy of your personal data

    • Rectification: Correct inaccurate or incomplete data

    • Erasure: Request deletion of your personal data

    • Restriction: Limit how we use your data

    • Objection: Object to certain data uses

    • Portability: Receive your data in a portable format

    To exercise any of these rights, contact us at hello@holisticbabysleep.com

    10. Children’s Privacy

    All services are directed toward parents and guardians. We do not knowingly collect data directly from children. Any data about a child must be provided by the parent or legal guardian.

    11. Transfers Outside the EU/UK

    If we use third-party providers (like Google, Mailchimp, or Zoom) that process data outside the EU or UK, we ensure they comply with GDPR and UK GDPR via adequacy decisions, standard contractual clauses, or other lawful safeguards.

    12. Cookie Policy

    What Are Cookies

    As is common practice with almost all professional websites, this site uses cookies, which are tiny files downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or ‘break’ certain elements of the site’s functionality.

    For more general information on cookies, please read “What Are Cookies”.

    How We Use Cookies

    We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

    Disabling Cookies

    You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

    The Cookies We Set

    Account related cookies
    If you create an account with us, we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterwards to remember your site preferences when logged out.

    Login related cookies
    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

    Email newsletters related cookies
    This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

    Orders processing related cookies
    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

    Forms related cookies
    When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

    Site preferences cookies
    In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

    Third Party Cookies

    In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

    This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

    Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

    From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

    As we sell products, it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

    The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

    For more information on Google AdSense see the official Google AdSense privacy FAQ.

    We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, social media sites including; Facebook, Instagram, Twitter, Pinterest (replace with your actual integrated networks) will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

    13. Changes to This Policy

    We may update this policy occasionally. Changes will be posted on our website with a new effective date.

    14. Additional Notes on Data Collection

    To support your family and child’s well-being, we may also collect:

    • Information relating to your baby or child’s diet and milk intake

    • Family routines and lifestyle patterns

    • Sleep Logs

    • Feedback on implementation of personalised sleep plans

    • Parenting approaches

    • Types of childcare used

    This information helps:

    • Support your child’s development and well-being

    • Ensure a contract of service is delivered and maintained

    With your permission, data may be shared with:

    • Professionals supporting your child (e.g., health visitors, nurseries)

    • Safeguarding authorities if there are concerns about a child’s safety

    Photographs or identifying materials will never be used on social media or the website without written parental consent.

    More Information

    Hopefully that has clarified things for you, and as was previously mentioned, if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

    However, if you are still looking for more information, you can contact us through one of our preferred contact methods:

    Last updated: 01.07.2025